What is a criterion? Types of performance evaluation criteria
The performance appraisal system makes it possible to increaseefficiency. This applies to both the individual organization and the society as a whole. In many ways, the evaluation of activities depends on the behavior of the person who carries it out.It can be either effective orineffective, which affects the success of the work. For example, in the trading activity a positive result can be considered the growth of sales, and in the managerial - the well-organized and organized work of the whole team.
What is the criterion inevaluation?
But to assess the quality of anyemployee, it is necessary to find out what criteria will be used for the assessment. What is a criterion? In terms of terms, this is a characteristic of one or another activity, which, according to experts, is a kind of "standard". To implement the goals of both the individual and the entire organization, this standard must necessarily be achieved.
Classification of evaluation criteria
What is the criterion, found out, now we will tryTo understand, for what reasons they are grouped. Depending on the breadth of activities, there are highly specialized and corporate criteria. If the latter should correspond to all employees or members of the society without exception, then the specialized ones are important only for a certain occupation or specific workplace.
On the subject of evaluation, the criteriaquantitative and qualitative. What is a quantitative criterion? Its significance is extremely clear: according to the achieved results, it is possible to judge the timeliness and scope of accomplishing the assigned tasks. Qualitative criteria are somewhat more complicated. These include, first of all, the quality of the work done, which is often more important than the quantity. Also, to qualitative indicators can be attributed to the individual characteristics of the employee, determined by special tests, scales, questionnaires. Sociability, initiative, emotional stability will be of great importance for successful achievement of the set results.
Criteria of analysis: a view from the side
It can often be heard that the most reliableinformation is provided by objective evaluation criteria. They exist practically in any activity in the form of standards, norms, average indicators of labor productivity. But sometimes achievements are evaluated and subjective. What is a criterion of this kind? This is a measure of evaluation based on an authoritative opinion "from the outside." For example, the correctness of employee behavior can be assessed with the help of subjective opinions of his colleagues or direct management.
Finally, the criteria are divided into simple andintegral. With the help of the above mentioned subjective indicators, you can get information about the quality of work of any employee, his behavior in the team, the level of conflict or other characteristics. Such criteria are considered to be simple. If the same indicator combines information about different aspects of the activity, we can talk about an integral evaluation. In other words, the integral criterion is a collection of simple ones.